When will we get access to the Beta and how?
Beta access will be available this summer via Steam. We will send you a Steam key to activate the Beta and we will also invite you to a private Discord channel in our server to discuss all things about it including your feedback.
Last updated: August 01, 2022 12:43
Can I select a different platform for each of my AK-xolotl copies?
Absolutely! When you complete the survey make sure you select the platform of your choice for each of your AK-xolotl copies. Access to the BETA will be done via Steam but even if you have BETA access on Steam you can select your digital copy for the full game on another platform. This also applies to any add-ons, feel free to mix it up.
Last updated: August 01, 2022 12:46
IMPORTANT: Shipping will NOT be charged at this time. Due currently volatile shipping market you will be charged shipping closer to our shipping date. We want to make an effort to give you the best possible shipping rate.
Last Updated At: 07/31/22What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.